Shipping policy

Shipping is included with all purchases ordered from our website, unless local pick-up is selected.

A. Vinyl Albums:

     1.  For all vinyl record purchases, the shipping method is USPS media mail, unless the customer opts for expedited shipping during checkout at their expense.

     2.  All vinyl records will be shipped in high quality, brand new shipping boxes specifically designed to provide superior protection for shipping vinyl.

     3.  Because we pay for and use the highest quality products to ship your vinyl records, we are not responsible for damage caused by the carrier.

     4. Expedited shipping includes insurance.  If chosen, we can guide you with filing a claim with the carrier for damaged goods.

     5. All vinyl records are shipped in the exact same packing as received.  Some are received sealed and others are received with the record outside of the record jacket.  For sealed vinyl records, customers must request that the records be opened and the vinyl record stored outside the record jacket for shipping.  This request must happen immediately upon purchase, as we start packing many of our products within minutes of purchase.  There is a "contact us" link located at the bottom of our webpage.

 B. Cassette Tapes:

     1. For all cassette tape purchases, the shipping method is USPS media mail, unless the customer opts for expedited shipping during checkout at their expense.

     2. All cassette tapes will be shipped in high quality shipping boxes specifically designed to provide superior protection for shipping cassette tapes.

     3. Because we pay for and use the highest quality products to ship your cassette tapes, we are not responsible for damage caused by the carrier.

     4. Expedited shipping includes insurance. If chosen, we can guide you with filing a claim with the carrier for damaged goods.

 C. Compact Discs:

     1. For all compact disc purchases, the shipping method is USPS media mail, unless the customer opts for expedited shipping during checkout at their expense.

     2. All compact discs will be shipped in high quality shipping boxes specifically designed to provide superior protection for shipping compact discs.

     3. Because we pay for and use the highest quality products to ship your compact discs, we are not responsible for damage caused by the carrier.

     4. Expedited shipping includes insurance. If chosen, we can guide you with filing a claim with the carrier for damaged goods.

 D. Preorders:

     1. When purchasing a preorder, to ensure immediately delivery it is best to purchase these items independently.

     2. When purchasing a preorder with an in-stock item, you must purchase two in stock items for those items to ship immediately.  If you purchase one in-stock item with a preorder, that item could be held to wait for the preorder item. We will not hold the in-stock item more than one week waiting for the preorder item to arrive.